Apira
Delete your Apira account
This page explains how to delete your account in the Apira app by APIRA, and what happens to your data.
Option 1: in the app
- Open Apira and sign in.
- Tap Profile.
- Tap Delete account.
-
Type
DELETEand confirm. You do not need your password.
Your account is deleted straight away. If you have not verified your email address yet, you will find Delete account on the “Verify your email” screen.
Option 2: without the app
Email hello@apira.eu from your Apira account’s email address, with the subject “Delete my Apira account”. We will reply to confirm your request and delete your account within 7 days (one month at most). Use this option if you cannot sign in, for example because you forgot your password.
What we delete
- Your account: name, email address, password, notification radius
- Your saved places: titles, addresses, coordinates
- Your last known location
- Your push tokens and login tokens on all devices
- Your notification history: which alerts were sent to you, and the distances
- Any password-reset requests for your email address
What we keep, for how long, and why
| Data | How long | Why |
|---|---|---|
| Server and application logs (IP address, time, request) | up to 14 days | Security and error analysis; deleted automatically |
| Records of failed background jobs (may contain your account ID or an encrypted report) | up to 7 days | Error analysis; deleted automatically |
| Backups | up to 7 days | Disaster recovery; overwritten automatically |
| Delivery records at our email service provider | under the provider’s own retention rules | The provider’s records of emails sent to you |
| Reports you sent us (by email or with “Report” in the app) | 1 year after our decision | Handling the report and documenting our decision (Privacy Policy, section 4.12) |
| If you asked by email: your request and our reply | until the end of the third year after the request | Proof that we handled your request (GDPR accountability) |
Apart from this, we keep nothing about you. Public content such as satellite data or Civil Protection posts stays, because it contains no data about you. If you published incidents for an organisation, they stay published under the organisation’s name, without a link to you.
Deleting only some of your data
- A saved place: Profile → Points of Interest → tap the delete button next to the place.
- Your location: turn off Profile → Location, and we delete your stored location straight away. If you revoke location access in your phone settings instead, we delete it the next time you open the Android or iOS app. Logging out also deletes it.
- Your push token on one device: log out of Apira on that device.
To stop notifications without deleting anything, turn them off in your phone settings.